Information about
your holiday
Here you will find the most important answers to frequently asked questions (FAQ) about your stay with us at the Boutique Hotel Gletscherblick. Whether it’s travel arrangements, holidays with children or dogs, booking and cancellation, or wellness offers – we have compiled all the key information for you so you can plan your holiday with ease.
If anything remains unclear, we would be delighted to hear from you at any time!
Booking & stay
What is the deposit amount for my booking?
Before your arrival, we kindly ask you to make a deposit of 30% to secure your booking. You can pay this either by bank transfer to our account or by credit card (Visa, Mastercard, Eurocard). The remaining balance can be paid conveniently on the day of departure.
OUR DEPOSIT ACCOUNT
Hotel Gletscherblick GmbH & Co KG
BIC: VBOEATWWINN
IBAN: AT52 4239 000510008020
Which payment options are available?
We accept cash payments and card payments (Visa, Mastercard, EC card) during your stay. Bank payments and transfers to our account are accepted before your stay, no later than one day before departure. We kindly ask for your understanding that we do not accept AMEX and therefore cannot process payments with your AMEX card.
OUR DEPOSIT ACCOUNT
Hotel Gletscherblick GmbH & Co KG
BIC: VBOEATWWINN
IBAN: AT52 4239 000510008020
When can I check in and when do I need to check out?
Our reception is available for you 24 hours a day and staffed daily from 7:30 - 22:00.
Check-in: from 15:00
Check-out: until 11:00
What cancellation policy applies to my stay?
For your winter holiday from December to April the following cancellation conditions apply:
- up to 2 months before arrival – free of charge
- 2 months to 1 month before arrival – 40% cancellation fee
- 1 month to 1 week before arrival – 70% cancellation fee
- final week before arrival – 90% cancellation fee
- on the day of arrival or in case of early departure – 100% cancellation fee
For your summer holiday from June to September the following cancellation conditions apply:
- up to 3 weeks before arrival – cancellation free of charge
- 3 weeks to 1 week before arrival – 70% cancellation fee
- final week before arrival – 90% cancellation fee
- on the day of arrival or in case of early departure – 100% cancellation fee
Can I take out travel insurance through the hotel?
We recommend that you take out travel cancellation insurance and would be happy to provide you with information! As a special service for our guests, we can offer you the “Hotel Cancellation Plus Insurance”. This insurance will save you unnecessary costs in the event of cancellation and mountain rescue (including helicopter rescue).
You can find more information about the insurance here:
Travel & Parking
How do I reach the Hotel Gletscherblick at the Arlberg by car?
St. Anton am Arlberg is easily accessible via the Inntal Autobahn (A12) and the Arlberg Schnellstraße (S16).
From the direction of Innsbruck or Garmisch: drive to the E entrance (Nasserein), approximately 100 m before the Shell petrol station, and turn right. After about 100 m (Hotel Nassereinerhof), turn right into our district of St. Jakob. After a further 800 m, you will find our hotel on the left side of Dorfstraße.
From the direction of Lindau or Bregenz – via the Arlberg Pass: approximately 100 m after the petrol station – again take entrance E (Nasserein) – turn left and follow Dorfstraße to the hotel.
Our address for your sat-nav:
St. Jakober Dorfstraße 35
A-6580 St. Anton am Arlberg
Do I need to buy a vignette in Austria to use the motorway?
Yes, you need a digital vignette for Austria’s motorways. You can purchase one in the ASFINAG online shop. Use the route planner to check your journey and see whether a vignette is required. Please note that vignettes can only be purchased online and no adhesive stickers are available anymore.
If you are travelling in a rental car, please check with the rental company whether the vehicle already has a valid digital vignette.
Are there parking spaces or an underground car park at the hotel?
During check-in, our car parks are available directly in front of the hotel. After check-in, we will be happy to park your car free of charge in our underground car park. For this, our free parking service is available to you.
Can I charge my electric car at the hotel?
During your stay, two charging stations are available in our underground car park for a small additional fee.
How do I get from St. Anton train station to Hotel Gletscherblick?
Travel comfortably with the trains of ÖBB, DB or SBB to St. Anton am Arlberg.
The station is located right in the town centre and is only a few minutes by car from the Gletscherblick Hotel.
We will be happy to collect you free of charge from the station in St. Anton am Arlberg with our hotel bus.
Is there a collection service from the station?
Yes, we offer a complimentary shuttle service from St. Anton am Arlberg station for our hotel guests.
How do I get from the airport to the hotel?
We recommend Innsbruck Airport or Zurich Airport. We would be happy to assist you with organising a taxi transfer or travel by train/bus.
- Innsbruck Airport approx. 1 hour
- Zurich Airport approx. 2.5 hours
- Munich Airport approx. 3 hours
Family & pets
Are children welcome at Hotel Gletscherblick?
We are not only happy to welcome big guests, but also very much appreciate having small ones. Children are always welcome at our Hotel Gletscherblick in St. Anton am Arlberg. For our younger guests, we have a modern playroom as well as recommendations for children’s playgrounds in the surrounding area during the summer.
Which child discounts are available at Hotel Gletscherblick?
Children staying in the same room as two paying adults receive attractive discounts. The amount depends on the child’s age, the season and the chosen room category.
Children’s discounts in summer:
- up to 3 years: 75–100% discount
- 4–7 years: 55–70%
- 8–12 years: 50–65%
- 13–16 years: 45–60%
Children’s discounts in winter:
- up to 3 years: 50–100% discount
- 4–7 years: 45–55%
- 8–12 years: 40–45%
- 13–16 years: 35%
Is there a playroom?
Fun & games
In our new playroom children of all ages can find games, children’s books, soft toys and much more.
Our highlights in the children’s play area include the digital gaming table with a wide selection of games and our new rotating football table.
Are cribs and high chairs available?
We are happy to provide you with baby cots, high chairs, changing mats and baby monitors during your stay.
Are dogs allowed in the hotel?
Of course you are welcome to bring your dog on holiday with you. We always look forward to welcoming four-legged guests.
We ask for your understanding that animals are not permitted in our dining and wellness areas. Please bring your pet’s favourite food, as we do not provide any pet food.
How much does a dog cost per night?
We charge 24 € (in winter) or 18 € (in summer) per pet per night, excluding food. Please bring your pet’s favourite food, as we do not provide pet meals.
Wellness at Gletscherblick
Which wellness areas are available at the hotel?
After an action-packed day in the mountains, unwind in our Alpin Spa (swimming pool) and Alpin Vital (sauna area) with relaxing hours for body and mind. Each room is equipped with a wellness bag containing a cosy bathrobe and sauna towels, which you can use during your stay. Slippers are available on request at reception.
For more information, click here
When are the swimming pool and sauna open?
Sauna: 15:00 - 19:00 hrs
Swimming pool: 07:00 - 19:00 hrs
Fitness suite: 07:00 - 19:00 hrs
Is there a gym?
Fitness at Gletscherblick
In our modern gym on the lower floor, you will find a weight tower, a rowing machine, an Ergo-Bike, a treadmill, a stepper, as well as yoga mats. Here you will find everything you need for your strength or cardio training.
Open daily from 7:00 - 19:00.
Can I book a massage?
Treat yourself to a relaxing massage or sports massage after an action-packed day in the mountains. We’d be happy to reserve your preferred appointment with a masseur or masseuse from Alpin Sports Physio.
A cancellation of your massage is free of charge if made 24 hours before your appointment.
Massage room
Our massage room is located on the 1st floor next to the swimming pool. For the best possible relaxation, please take a seat on the grey sofa on the 1st floor 5 minutes before your appointment.
Does the hotel offer a day spa for external guests?
We kindly ask for your understanding that we cannot offer a Day Spa at Gletscherblick. We would be happy to recommend the wellness area in the village centre - Arlberg Wellcom.
Culinary Delights & Luxury Half Board
What does the luxury board include?
On your well-earned holiday, you can relax with us at Gletscherblick and dedicate yourself to kicking back and unwinding. Our luxury half-board package and our wellness area provide the perfect setting for rest and enjoyment! From your first coffee in the morning to your final sauna session in the evening, we ensure you can simply enjoy.
- Breakfast | Buffet & À la carte | 7:30 - 10:00
In our Alpin Genuss Boutique and on our breakfast menu, you’ll find everything your breakfast heart desires. Our tea bar offers a wide selection of teas, and your favourite coffee is of course included. - Afternoon snack | Savoury & sweet | 14:30 - 17:00
For a little hunger in between, we offer you a daily small snack with bread, bacon and cheese, as well as warm and sweet dishes that change daily. - Dinner | from 19:00
In the evening, we offer you a daily changing 6-course menu in winter or 5-course menu in summer.
Which drinks are included in the luxury board?
All breakfast drinks (coffee, tea, hot chocolate), as well as our tea bar in the sauna area in the afternoon, are naturally included.
All other drinks are available at an additional charge.
Prices can be found in our drinks menu and our wine list.
Can I also eat out once?
During your stay, including the luxury half-board, you can enjoy breakfast, afternoon tea and dinner at our restaurant. If you would like to dine out at some point, just let us know in good time and we will offer you a €15 reduction per person.
Are there vegetarian, gluten-free and lactose-free alternatives?
We are happy to offer you vegetarian, gluten-free and lactose-free alternatives at both breakfast and dinner. We kindly ask for your understanding that we cannot offer vegan options.
For a carefree holiday, please let us know about any allergies or intolerances before your arrival.
Can I book a stay without half board?
Yes, on request, a stay at the Hotel Gletscherblick is also possible without half-board, depending on the season. You can also book our chalet with self-catering.
Summer holiday at hotel Gletscherblick
What is included in a summer stay at Hotel Gletscherblick?
At Gletscherblick, you can experience summer at its finest. Surrounded by the impressive mountain world of the Arlberg, you can look forward to active days hiking and biking, relaxing hours in the Alpin Spa and culinary highlights of the highest standard. Our highlights for your all-round carefree summer holiday:
- Free mountain railway ticket for every summer day
- Free St. Anton Premium Summer Card
- Fully E-Bike hire directly at the hotel
- Free walking poles
- Hiking bus stop right in front of the hotel
- and much more...
Are the mountain railways included in summer?
Yes, at our Hotel Gletscherblick in St. Anton am Arlberg, the cable cars are included free of charge. With your free St. Anton Sommerkarte Premium, all cable cars are at your disposal.
More information
Can I also book a stay including breakfast in the summer?
For a summer holiday tailored to your wishes, enjoy a stay at Hotel Gletscherblick with our Summer Rate “Luxury Breakfast” and start the day perfectly. At an additional charge, you can enjoy our delicious evening menu and wind down the day in a cosy atmosphere.
Included for you:
- Breakfast | Buffet & à la carte | 7:30 - 10:00 am
In our Alpine Delight Boutique and on our breakfast menu, you will find everything your breakfast heart desires. Our tea bar offers a wide selection of teas and your favourite coffee is naturally included. - Free mountain railway ticket in summer and Summer Premium Card
What summer activities are available around the Gletscherblick in St. Anton am Arlberg?
In summer, you can enjoy a wide range of opportunities to explore the mountain world and experience a wonderful hiking holiday, biking holiday or golf holiday . The weekly programme from the tourist board also offers special highlights and insights into the alpine world. In our blog, you’ll find hiking and biking tours as inspiration for your summer holiday.
More information
Can I rent e-bikes at the hotel?
During the summer months, we offer you a total of 5 modern fully e-bikes (€ 55,- per day) in frame sizes S, M and L for hire directly at the hotel.*
Tip: In our Summer E-Bike Packages, an e-bike is already included for one day.
*We kindly ask you to pre-book your desired e-bike day. Children’s bikes or e-bikes in other sizes can be hired at Sport Alber, Intersport or Sport Jennewein. With the Premium Summer Card (included in your stay) you'll receive a discount of € 20,- .
Is there a bike storage room?
You can store your own bicycle or e-bike free of charge in our locked bike storage room during your stay and charge it at one of the sockets free of charge.
What summer activities are there for children?
Children can look forward to almost limitless summer fun at the Arlberg. Whether in our children’s playroom with a modern play table, at one of the many playgrounds or adventure hiking trails. In St. Anton, you’ll find countless summer adventures for both young and old.
Our favourite playgrounds:
- Dorfpark | near Arlberg WellCom
- by Verwall Lake
- near the mountain stations of Galzig, Gampen and Rendl
and more...
Adventures in the mountains:
- Mining Museum at Gand
- WunderWanderWeg at the Sennhütte
- Mutspuren Trail, panorama path at Galzig
and more...
Winter holiday at hotel Gletscherblick
What can I expect from a skiing or snowboarding holiday at Gletscherblick?
At Gletscherblick, you can experience winter at its most beautiful. Surrounded by the stunning mountains of the Arlberg region, you can look forward to active days in the legendary ski area of Ski Arlberg, Austria’s largest contiguous ski area. Our highlights for your hassle-free winter holiday:
- Free, heated ski and ski boot depot directly at the valley station at Intersport & Sport Alber
- -10% early booking discount when booking your ski equipment online at Intersport or Sport Alber
- Ski pass sales directly at the hotel
- Free ski bus – stop just a few metres from the hotel
How do I get from the hotel to the ski area?
The boutique hotel Gletscherblick is located in the quiet district of St. Jakob, just a few minutes from the village centre of St. Anton am Arlberg. With the nearest cable car, the Nassereinbahn, you can reach the centre of the Ski Arlberg ski area directly. This gondola is about 800 metres away – roughly a 10-minute walk or approx. 3 minutes by free ski bus.
Is there a free ski bus?
Yes, there is a free ski bus. It stops outside the hotel (Bach stop) and takes you to Nassereinbahn in just 3 minutes or to the village centre in around 8 minutes.
Ski bus No 2 – St Jakob
In winter, the ski bus runs approximately every 15 minutes. For more detailed information, see here.
Where can I rent ski equipment?
We recommend that you rent your equipment from Sport Alber or Intersport. Both shops offer you a 10% discount if you pre-book your equipment online. When making your online booking, ensure you select the Nassereinbahn branch for collection. The Nassereinbahn is the nearest cable car, which you can reach in 3-4 minutes by free ski bus.
Your skis and snowboards can be stored during your stay in the heated ski depot right by the gondola or in the heated ski room at the hotel.
Where can I buy a ski pass?
Your lift passes for the Ski Arlberg ski region can be purchased directly at the hotel. We are happy to issue day ski passes, multi-day ski passes or half-day ski passes for you (half-day ski passes are available from 11:45 AM on the respective day).
As we do not pass on any additional costs for the lift pass deposit of €5 per card, we kindly ask you to return the lift passes to reception after use.
Which ski schools are there in St. Anton am Arlberg?
Suitable ski courses for adults can be found at Skischule A-Z, Arlberg Classic or Skischule Arlberg. Book your ski course, snowboard course, technique training, etc. directly with the respective providers.
Are there private ski instructors in St. Anton?
Yes, at several ski schools you can book private lessons for adults and children. We will be happy to help you arrange private ski lessons with a local ski instructor. Feel free to contact us.
Which ski school is suitable for children?
Every ski school also offers suitable ski courses for children. We particularly recommend the Arlberg Ski School, as it has its own children’s play area, lunch supervision and care for toddlers.
What can I do off the piste?
Although the alpine skis in St. Anton can hardly stay still, it’s worth taking a look beyond the groomed slopes. After all, our region has plenty to offer for gentle winter fun and snow-free activities too!
Our highlights:
- Winter hiking to the Wagner Hütte and around the Verwall Lake
- Cross-country skiing along the Rosanna
- Night tobogganing at the Gampen
- Tandem flying and admiring the mountains from above
and much more besides...
Would you like more detailed information or have a question that we couldn’t answer here?
Feel free to send us an email and we will respond as quickly as possible.